To allow us to provide you with our the best support experience possible please follow the below instructions for accessing our remote support tool:
Step 1: Click this link to open a the support website with a username/password prompt as appears below: https://bellcurvetechnology.com:2078
Step 2: enter the username "This email address is being protected from spambots. You need JavaScript enabled to view it." and the password "helpme" (do not include the ") and it takes you to the page below:
Step 3: click on the link for "Bellcurve Client.exe" (OR Bellcurve Mac Client.zip if you are running a Mac) and download it to your computer. This works on both Windows and Mac computers. Once downloaded (usually to your download folder) double click the the program to begin running it.
Step 4: The below box will ask if you want to install Supremo or just run it. The default is checked to "Run Supremo" so just hit accept
Step 5: Tell your support Engineer your ID and password and they will connect to help you.
